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Welcome to the North Carolina Utilities Commission

COMING SOON --- Beginning October 1, 2014, Utility Companies will be able to electronically complete and file their Regulatory Fee reports.  Companies will also be able to pay their regulatory fees on line. See the Electronic Filing link on the left side of the screen for instructions and a 15-Minute Training Video!!! Please let your company financial folks know.

As of November 4th, 2013 the Commission is using a new docket management system called STAR. To view the new web portal, please click the Docket Portal button on the menu bar above. Users can register to use the new online subscription system and to electronically file with the Commission. Please see the user guides and search tips here.


The North Carolina Utilities Commission is an agency of the State of North Carolina created by the General Assembly to regulate the rates and services of all public utilities in North Carolina. It is the oldest regulatory body in state government. The present Commission evolved from the Railroad Commission which was created in 1891 and given authority to regulate railroad, steam boat, and telegraph companies.

Today, the Commission regulates electric, telephone (including payphone service and shared tenant service), natural gas, water, wastewater, water resale, household goods transportation, buses, brokers, and ferryboats. To a limited degree, the Commission regulates electric membership corporations, small power producers, and electric merchant plants. The Commission is also responsible for administering programs in North Carolina to ensure the safety of natural gas pipelines. The Commission does not regulate telephone membership corporations, cable TV, satellite, commercial mobile radio service, cellular, pagers, or data and internet service providers. For more information about the Commission, visit our History and Description page.

Mission Statement

The Commission is responsible to both the public and utilities and, by law (G. S. 62-2), must regulate in a manner designed to implement the policy of the State of North Carolina to:

  • Provide fair regulation of public utilities in the interest of the public.
  • Promote the inherent advantage of regulated public utilities.
  • Promote adequate, reliable, and economical utility service.
  • Promote least cost energy planning.
  • Provide just and reasonable rates and charges for public utility services and promote conservation of energy.
  • Assure that facilities necessary to meet future growth can be financed on reasonable and fair terms.
  • Encourage and promote harmony between utility companies and their customers.
  • Foster planned growth of public utility services.
  • Coordinate energy supply facilities with the state's development.
  • Cooperate with other states and the federal government in providing interstate and intrastate public utility service and reliability of energy supply.
  • Facilitate the construction of facilities in and the extension of natural gas service to unserved areas.
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