ALERT: IN RESPONSE TO THE NOVEL CORONAVIRUS (COVID-19) PANDEMIC AND DECLARED STATE OF EMERGENCY
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The Commission’s most recent COVID-19 disconnection moratorium expired on June 30, 2021. The Commission’s moratorium on Late Fees, effectuated on March 19, 2020, in Docket No. M-100, Sub 158, remains in effect until the end of the COVID-19 State of Emergency or further order of the Commission. Various jurisdictional utilities have voluntary limited residential disconnection moratoriums in place, including Duke Energy Carolinas, LLC, Duke Energy Progress, LLC, and Piedmont Natural Gas Company, Inc. Please contact your utility or the Public Staff Consumer Services Division if you have questions.

NOTE: All guests and visitors to the NCUC are required to wear face coverings while on NCUC premises.

NOTICE: Effective Thursday, January 6, 2022, all employees of the Chief Clerk’s office will be teleworking fulltime through the week of January 31, 2022. We encourage you to please file your documents electronically during this time. However, if you need to deliver filings to our office, we ask that you please schedule an appointment between the hours of 10am – 1pm. You may schedule an appointment by calling the Clerk’s office main telephone line at 919-733-7328 or by sending an email to chiefclerksoffice@ncuc.net . We anticipate returning to the office on Monday, February 7, 2022, although our plans are subject to change.