Welcome to the North Carolina Utilities Commission

An agency of the State of North Carolina created by the General Assembly to regulate the rates and services of public utilities in North Carolina.


ALERT: IN RESPONSE TO THE NOVEL CORONAVIRUS (COVID-19) PANDEMIC AND DECLARED STATE OF EMERGENCY



Utility Service Providers: The monthly reporting form for July will be available July 30 through August 5 and can be found HERE. More information about completing the form, including answers to many frequently asked questions, can be found HERE.

(The orders below apply only to investor-owned utilities -- those whose rates are regulated by the North Carolina Utilities Commission. The orders do not apply to government-owned utilities or those that are member-owned.)


July 29, 2020 -- North Carolina Utilities Commission Conditionally Lifts Disconnection Moratorium for Public Utilities and Allows Collection of Arrearages Pursuant to Special Repayment Plans

July 23, 2020 -- North Carolina Utilities Commission Suspends Requirement for Multiple Paper Copies of Any Document Filed with the Commission (Unless Otherwise Ordered), Strongly Encourages Electronic Filing

Additional information related to Press Releases and specific Orders issued by the Commission in response to the COVID-19 pandemic, including a moratorium on customer disconnections, suspension and rescheduling of hearings, and the suspension until further notice of the requirement to provide paper copies of documents filed with the Commission, can be found HERE.

Please see below and HERE for a current list of scheduled hearings and whether they will be held remotely or in person.

PROTECT YOURSELF FROM CORONAVIRUS SCAMS


Consumer

What We Regulate, Complaint Information

Calendar

Upcoming Commission Hearings and Meetings

Newsroom

Commission Activities, Reports, Publications for Sale

Docket Portal

Recent Orders and Filings, Docket/Order/Document searches, Electronic Filing

Online Filing

Login for both Electronic Filing and Regulatory Fee Reporting

Laws & Regulations

NCUC Rules by Chapter, Rule Revisions, General Statutes

Upcoming Public Hearings (Full List)

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Electricity/Renewables

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Natural Gas

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Pipeline Safety

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Telecommunications

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Transportation

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Water/Wastewater