Pluris Hampstead, LLC.
Request to Increase Sewer Rates
Docket No. W-1305 Sub 12

On January 23, 2020, Pluris Hampstead, LLC (Pluris) filed a request to increase its sewer rates in all of its service areas in Pender County. Pluris serves about 524 residential flat-rate sewer customers and 58 metered commercial sewer customers in Pender County. Pluris proposes to increase the monthly flat rate for residential customers from $63.95 to $84.42, and to change the monthly base rate for commercial customers from $25.24 for all meter sizes to a monthly base rate based on the size of the meter, with monthly charges ranging from $10.00 (for meters of less than one inch) to $500.00 (for meters of 6 inches in size). In addition, Pluris proposes to increase the commercial customers’ commodity charge per 1,000 gallons from $9.68 to $16.50.

Two hearings have been scheduled in this matter. The first on August 17 at 7:00 pm is for the sole purpose of receiving public witness testimony. Due to the COVID-19 Emergency, this hearing will be held remotely, via WebEx. People who would like to make statements may do so via telephone, but they must register in advance no later than 5:00 pm on Thursday, August 13, 2020, by contacting the Public Staff via email at PlurisHampsteadPublicHearing@psncuc.nc.gov or by calling 866-380-9816. When registering to testify, be prepared to provide your name, this docket number (W-1305 Sub 12), the subdivision where you receive service, your telephone number, and the topic of your testimony. People who simply wish to observe the hearing may do so via a link that will be available on the homepage of this website on the day of the hearing.

The second hearing in this matter will be held September 8, 2020, beginning at 2:00 pm, for the purpose of receiving expert witness testimony. By August 11 the Commission will either establish procedures for holding this hearing remotely, or confirm that the hearing will be held in the Commission’s hearing room in Raleigh.


Here is information about how to give testimony before the Commission. Weapons are prohibited at Commission hearings, and everyone entering the building must pass through a metal detector. In addition to providing testimony, Pluris customers may submit written statements via email. Be sure to include the docket number in the subject line. Another option is to mail a statement to the Commission at the address below. In either case, after two or three business days, statements are made part of the official record for the proceeding, and can be viewed on this website via Docket No. W-1305 Sub 12.

The Public Staff – North Carolina Utilities Commission is a separate, independent agency that represents the using and consuming public in matters before the Commission, including rate change requests like this one. You can send the Public Staff a statement, or ask them a question, via email.

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