On December 31, 2019, Aqua North Carolina, Inc. (Aqua) filed an application to adjust and increase its rates for water and sewer service in all of its service areas in North Carolina. Aqua serves about 81,000 water customers and about 19,600 sewer customers in 51 counties. Aqua intends to implement its proposed rates on a temporary basis for service rendered on or after July 31, 2020, subject to refund, assuming the Commission has not made a final decision by that date.

In its application, Aqua proposes to increase its rates and charges to produce an additional $6.8 million in gross revenues, an increase of about 11.2%. Aqua proposes to revise its tariffs to include a pass-through of the cost of water and sewer service, including taxes and fees, that are required to serve its customers in areas where Aqua purchases the services from another supplier. In addition, Aqua proposes to:


1) Apply a conservation normalization factor to the calculation used to determine the consumption component of rates.
2) Initiate a Conservation Rate Pilot Program for residential and irrigation customers in several systems in the Aqua Uniform Water and Fairways Water Rate Divisions, including a revenue reconciliation component.
3) Implement a Consumption Adjustment Mechanism within each of the Company’s Rate Divisions pursuant to NC General Statutes 62 133.12A and subject to rules being established in Commission Docket No. W-100 Sub 61.


The rates that Aqua requests differ by water system.


1. Aqua’s proposed changes to rates in all areas, EXCEPT the Brookwood/ LaGrange service areas in Cumberland and Hoke Counties AND the Fairways and Beau Rive (The Cape) service areas in New Hanover County are available here.
2. Aqua’s proposed changes in water rates for the Brookwood/LaGrange service areas in Cumberland and Hoke Counties are available here.
3. Aqua’s proposed changes in water and/or sewer service for its Fairways and Beau Rivage (The Cape) service areas in New Hanover County are available here.


The Commission has scheduled the following hearings to take comments from Aqua customers.


Date Time Location Docket Description of Proceeding
4/13/2020 7:00pm
Postponed
Courtroom 317, New Hanover County Courthouse, 316 Princess Street, Wilmington W-218 Sub 526 Aqua NC’s Request to Increase Rates for Water and Sewer Service
4/20/2020 7:00pm
Postponed
Old Guilford County Courthouse, 301 W Market Street, Greensboro W-218 Sub 526 Aqua NC’s Request to Increase Rates for Water and Sewer Service
4/21/2020 7:00pm
Postponed
Courtroom 4D, Gaston County Courthouse, 325 Dr. Martin Luther King Jr Way, Gastonia W-218 Sub 526 Aqua NC’s Request to Increase Rates for Water and Sewer Service
4/22/2020 7:00pm
Postponed
Iredell County Hall of Justice, 226 Stockton Street, Statesville W-218 Sub 526 Aqua NC’s Request to Increase Rates for Water and Sewer Service
4/27/2020 7:00pm
Postponed
Hearing Room 2115, Dobbs Building, 430 N Salisbury St, Raleigh W-218 Sub 526 Aqua NC’s Request to Increase Rates for Water and Sewer Service
4/29/2020 7:00pm
Postponed
Hearing Room 3, Historic Cumberland County Courthouse, 130 Gillespie Street, Fayetteville W-218 Sub 526 Aqua NC’s Request to Increase Rates for Water and Sewer Service

Weapons are strictly prohibited at Commission hearings, and everyone entering the building must pass through a metal detector.

Here is information about providing testimony at a public witness hearing.

Customers can also submit a written statement to the Commission via email. Be sure to include the docket number in the subject line. Another option is to mail a statement to the Commission at the address below. In either case, after two or three business days, statements are made part of the official record for the proceeding, and can be viewed on this website via Docket Number W-218 Sub 526CS.

The Commission has also scheduled an evidentiary hearing for expert witness testimony that will begin at 9:30a.m. on June 23, 2020, in Commission Hearing Room 2115, Dobbs Building, 430 N. Salisbury, Raleigh. There will not be an opportunity for public comments at this hearing, but the public is welcome to attend.

The Public Staff – North Carolina Utilities Commission is a separate, independent agency that represents the using and consuming public in matters before the Commission, including rate increase requests like this one. You can send the Public Staff a statement or ask them a question via email.

Navigation

Social Media